Computer, laptop and printer repair in Cuenca, Ecuador

Puntocom is a technology store and repair shop in Cuenca with more than 25 years of experience. We repair computers, laptops and printers, and we offer Apple service. English-speaking customers are attended in English.

What we can do for your device

• Operating system reinstall and software setup
• Maintenance and cleaning of computers and laptops
• Screen and keyboard replacement for laptops
• Printer cleaning and print head replacement
• Apple service

Is your problem not on the list? Bring the device to the store or tell us what is happening on WhatsApp, and we will check it and tell you what can be done.

How it works

1. Tell us what is wrong. Visit the store or message us on WhatsApp.
2. We inspect your device. We give you a quote after the inspection. We cannot give an exact price before, because it depends on the problem.
3. We repair it with your approval.
4. We let you know when it is ready, and you pick it up at the store.

Frequently asked questions

How much does a repair cost?

It depends on the device and the problem. We give you a quote after inspecting it.

Do you repair Apple devices?

Yes, we offer Apple service.

Can I talk to someone in English?

Yes. English-speaking customers are attended in English, in the store and on WhatsApp.

Where is the shop and what are the hours?

Sucre y Tomás Ordóñez (corner), Cuenca. Monday to Saturday, 9:00 am to 7:00 pm. Closed on Sundays.

How can I pay?

We accept credit cards, bank transfers, cash and PayPal.

Need a part instead? See our laptops and parts.